Damage Restoration · Charleston, South CarolinaAn independent service & referral resource
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Privacy and your information

This privacy notice is about what Damage Restoration Charleston does with information when you use the pages of this website, the request form, the ZIP checker or the Call Now button.

Written in plain language, it describes how the site works today, is updated when that changes and lets you see what is collected, why and who receives it.

Who this notice covers

Visitors to Damage Restoration Charleston and anyone who sends a request about damage restoration in Charleston, South Carolina fall within its scope. Independent providers that respond to requests do not, since each handles information under its own policy; put your questions about how it keeps and uses your details to the provider.

Information you give us

  • Anything you type or say when you contact a provider after using the site
  • The consent you give for a provider to contact you
  • The service you choose from the list
  • Name, phone number and ZIP code entered in the request form

How the form works

Checking of your entries happens in your browser ahead of sending. The form saves nothing in local storage and schedules no callback of its own, and leaving or refreshing the page may discard your typing. Once you send it, your details go to a provider who can respond.

What may be sent with a request

  • The time of the request, the website domain and the page it came from
  • The service you selected and the ZIP code you gave
  • The details you entered and the consent text you agreed to

Sharing with providers

An independent provider receives the details you submit so that it can respond, and providers are separate businesses. A record of your request and any call may be kept by them under their own policies. Your details are not sold to unrelated advertisers by this website.

Calls

Calls can be recorded or monitored, whether by the provider or by the call-handling tools that connect you. Say at the start of the call if you do not want it recorded, or end it and send the form.

Hosting and technical information

Technical requests, including IP address and browser information, may be processed by the hosting service under its own policies, for example to deliver pages and protect the site. Because fonts are hosted with this website, visitors make no requests to a font provider, and the site's own code uses no advertising analytics or tracking cookie.

How long information is kept

No copy of your form entries is kept in your browser by the website. How long information is kept is for providers to decide, so ask the provider how long it keeps your details and how to request deletion.

Your choices

  • You can ask a provider to stop contacting you
  • You can use Call Now without sending the form
  • You can decline consent for contact and compare providers on your own
  • You can ask a provider what it holds about you and how to correct or delete it

Children

This website is for adults who own or manage a property. It is not directed at children, and requests should come from an adult.

Security

Pages are delivered over an encrypted connection when the hosting service provides one. No method of transmission or storage is perfectly secure, so avoid putting sensitive details such as gate codes, alarm codes or financial information in the form.

Contact and changes

Questions about the information you supplied can go to the contact page or to the provider who responded. A review of this notice follows any change to the form, analytics or provider arrangements.

Words used in this notice

  • Hosting service: the company that delivers the pages of this website
  • Provider: an independent business that responds to your request
  • Personal information: details that identify you, such as your name and phone number
  • Request form: the short form on the contact page and elsewhere on the site

Why information is used

  • To answer a question you ask through the contact page
  • To keep the website working and secure
  • To check that entries in the form look valid before sending
  • To pass your request to a provider so it can respond

Cookies and browser storage

Advertising and tracking cookies are never set by the site's own code, and nothing from the form is kept in local storage. Adding a call-handling or analytics tool in future would mean an update to this notice describing what it collects.

Third-party tools used to connect calls

To connect you with a provider, Call Now and the request form may rely on call-handling and messaging tools. These tools process your phone number and call details under their own policies, for as long as the connection and record-keeping need.

Information this website does not collect

  • Your exact address through the ZIP checker
  • Payment card numbers or bank details
  • Government identification numbers
  • Your precise location from your device
  • Advertising identifiers through the website's own code

What you choose to send

You decide what to send. Share only what you are comfortable with, and leave out anything a provider does not need to answer your request. You can also read every page without sending anything. If you sent details by mistake, use the contact page, say what you entered and when, and ask for the entry to be corrected or removed where the website is able to do that. A provider keeps its own records and follows its own policy, so a request about those records goes to the provider.

Updates to this notice

Changes to the form, the call-handling tools, analytics or the provider arrangements lead to an update of this notice. This page shows the new version when that happens, and the change applies from then on. If you come back to the website after a long gap, check it again.

Questions about your information

If you want to know what a provider holds about you, contact that provider directly, because it keeps its own records. If your question is about how this website handled your entries, use the contact page and describe what you entered and when.

The details
before the decision.

Answers for the service conversation at your Charleston, SC property.

Does the website use cookies for advertising?

The site's code has no advertising analytics or tracking cookie; any change to that will be stated in this notice.

Who sees my phone number?

Your submitted details are received by a provider serving your ZIP code, which then calls you.

Can I use the site without giving my details?

Yes. You can read the pages and use the ZIP checker without entering personal details.

How do I ask a provider to delete my details?

Ask the provider that responded, since this website does not hold a copy of your form entries.

Restore the room. Keep the character.

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